DELIVERY POLICY
Last Updated: [9/11/2023]
1. Shipping
1.1. At Dreaminails, we are committed to providing you with the best possible service and experience when purchasing our press-on nail products. As part of our commitment, we want to ensure that you have a clear understanding of our delivery process.
2. Delivery Times
2.1. Our press-on nail products are sourced and dropshipped from our partner suppliers in China. As a result, delivery times may vary depending on your location and the destination country's customs and postal services.
2.2. Estimated delivery times are as follows:
- Standard Shipping: [2-4 weeks]
2.3. Please note that these are estimated delivery times, and actual delivery times may vary. Factors such as customs processing, peak holiday seasons, and the destination country's postal service may impact delivery times.
3. Shipping Costs
3.1. Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination country. Shipping costs will be displayed during the checkout process before you confirm your order.
3.2. We may offer free shipping promotions on select products or orders that meet specific criteria. Please check our website or promotional materials for details on any ongoing promotions.
4. Tracking Your Order
4.1. To keep you informed about the status of your order, we provide order tracking information when available. You will receive an email with tracking details once your order has shipped.
5. Customs and Import Duties
5.1. Depending on your location and the destination country, your order may be subject to customs and import duties. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for information on any potential fees or duties.
6. Order Processing Time
6.1. Please note that order processing time may vary depending on the specific product and supplier. We strive to process and ship your order as quickly as possible. Order processing times will be displayed on the product page or during the checkout process.
7. Delays
7.1. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by circumstances beyond our control, such as customs inspections, natural disasters, or other unforeseen events.
8. Contact Us
8.1. If you have any questions or concerns about our Delivery Policy or the status of your order, please feel free to contact our customer support team at thedreaminails@gmail.com